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Return Policy

Rosi Resilient, Road 2 Resilient, The Resilient Life, LLC, and
her affiliates sell tickets/registration for events. All event dates
are subject to change due to enrollment and logistical
considerations.

Refunds:

  • Road 2 Resilient, Rosi Resilient, The Resilient Life, LLC,
    and her affiliates have a 1-day refund policy. After registering,
    you have up to one (1) calendar day to cancel your registration
    to receive a refund. In such situations, a 15% processing fee and
    15% admin fee will be deducted from costs.

  • Since there are fixed costs to offer the event (administrative
    costs, salaries, coordination activities, printing, hotel contacts,
    and other business expenses), all event registration fees are
    nonrefundable one (1) day after your registration date.

  • Refunds will not be provided after attending any portion of
    the event.

  • Failure to attend a registered event, without prior written
    notice and acceptance by Rosi Resilient or her affiliates, will
    result in a loss of your investment.

  • Requests for refunds after the 1st day of initial registration
    will be denied.

  • Extenuating circumstances, out of the control of the
    attendees, will be handled on a case-by- case basis with proper
    written and accepted justification.

NO Transfers.

Failure to Attend

  • Failure to attend a registered event without prior written
    notification as described above will result in
    the forfeiture of payments collected toward the event.

Payment Plans

  • By participating in any delayed or partial payment plan, you
    agree to pay the balance in full in accordance with the terms
    outlined for the event. Failure to complete payment as agreed
    will cause event and package prices to revert to regular retail
    prices and will result in the account being referred to recovery
    service.

Event Accommodations

  • Event pricing includes tuition only. All food, travel, and
    accommodation costs are NOT included.

Product Purchase Policies

Learning Systems, Books, and Programs

  • Any Rosirma Corney or Rosi Resilient media or print
    product (e.g., CDs, books, etc.) in its original condition may be
    returned for a full refund or exchange within 1 day from the
    original purchase. The original online order receipt number is
    required for all returns and exchanges. This does not include any
    software based products or third party products, which are not
    returnable or refundable.

  • A missing item or damaged product fee of $100 will be
    applied to any product missing the original box packaging
    material, contents, accessories, promotional items, and/or
    manuals (i.e. any product not in “like new” condition).

Durable Goods

  • All purchases of durable goods (hats, clothing, etc.) are
    non-refundable.
    *Policies may change without prior notice.

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