Privacy Policy
Thank you for choosing to be part of our community at The
Resilient Life, LLC (“Company”, “we”, “us”, or “our”). We are
committed to protecting your personal information and your
right to privacy. If you have any questions or concerns about our
policy or our practices with regard to your personal information,
please contact us at hello@road2resilient.com.
When you visit our website www.road2resilient.com, and use
our services, you trust us with your personal information. We
take your privacy very seriously. In this privacy policy, we seek
to explain to you in the clearest way possible what information
we collect, how we use it, and what rights you have in relation
to it. We hope you take some time to read through it carefully, as
it is important. If there are any terms in this privacy policy that
you do not agree with, please discontinue the use of our Sites
and our services.
This privacy policy applies to all information collected through
our website and/or any related services, sales, marketing, or
events (we refer to them collectively in this privacy policy as the
“Services”).
Please read this privacy policy carefully as it will help you make
informed decisions about sharing your personal information
with us.
TABLE OF CONTENTS
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WHAT INFORMATION DO WE COLLECT?
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HOW DO WE USE YOUR INFORMATION?
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WILL YOUR INFORMATION BE SHARED WITH
ANYONE? -
DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES? -
DO WE USE GOOGLE MAPS?
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HOW DO WE HANDLE YOUR SOCIAL LOGINS?
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HOW LONG DO WE KEEP YOUR INFORMATION?
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HOW DO WE KEEP YOUR INFORMATION SAFE?
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DO WE COLLECT INFORMATION FROM MINORS?
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WHAT ARE YOUR PRIVACY RIGHTS?
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CONTROLS FOR DO-NOT-TRACK FEATURES
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DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS? -
DO WE MAKE UPDATES TO THIS POLICY?
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HOW CAN YOU CONTACT US ABOUT THIS POLICY?
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WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to
us when expressing an interest in obtaining information about us
or our products and services, when participating in activities on
the Services or otherwise contacting us.
The personal information that we collect depends on the context
of your interactions with us and the Services, the choices you
make and the products and features you use. The personal
information we collect can include the following:
Publicly Available Personal Information. We collect first name,
maiden name, last name, and nickname; current and former
address; phone numbers; email addresses; business email;
business phone number; and other similar data.
Payment Data. We collect data necessary to process your
payment if you make purchases, such as your payment
instrument number (such as a credit card number), and the
security code associated with your payment instrument. All
payment data is stored by Stripe. You may find their privacy
policy link(s) here: https://stripe.com/privacy.
Social Media Login Data. We may provide you with the option
to register using social media account details, like your
Facebook, Twitter or other social media account. If you choose
to register in this way, we will collect the Information described
in the section called “HOW DO WE HANDLE YOUR SOCIAL
LOGINS” below.
All personal information that you provide to us must be true,
complete and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as IP address and/or
browser and device characteristics — is collected automatically
when you visit our Services.
We automatically collect certain information when you visit, use
or navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but
may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
Online Identifiers. We collect cookie identifiers, or others such
as the ones used for analytics and marketing; devices; and other
similar data.
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HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on
legitimate business interests, the fulfillment of our contract with
you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a
variety of business purposes described below. We process your
personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a
contract with you, with your consent, and/or for compliance
with our legal obligations. We indicate the specific processing
grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To send you marketing and promotional communications. We
and/or our third party marketing partners may use the personal
information you send to us for our marketing purposes, if this is
in accordance with your marketing preferences. You can opt-out
of our marketing emails at any time (see the “WHAT ARE
YOUR PRIVACY RIGHTS” below).
To send administrative information to you. We may use your
personal information to send you product, service and new
feature information and/or information about changes to our
terms, conditions, and policies.
Fulfill and manage your orders. We may use your information to
fulfill and manage your orders, payments, returns, and
exchanges made through the Services.
To post testimonials. We post testimonials on our Services that
may contain personal information. Prior to posting a testimonial,
we will obtain your consent to use your name and testimonial. If
you wish to update or delete your testimonial, please contact us
at hello@road2resilient.com and be sure to include your name,
testimonial location, and contact information.
Deliver targeted advertising to you. We may use your
information to develop and display content and advertising (and
work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
Administer prize draws and competitions. We may use your
information to administer prize draws and competitions when
you elect to participate in competitions.
Request Feedback. We may use your information to request
feedback and to contact you about your use of our Services.
To protect our Services. We may use your information as part of
our efforts to keep our Services safe and secure (for example, for
fraud monitoring and prevention).
To enforce our terms, conditions and policies for Business
Purposes, Legal Reasons and Contractual.
To respond to legal requests and prevent harm. If we receive a
subpoena or other legal request, we may need to inspect the data
we hold to determine how to respond.
To deliver services to the user. We may use your information to
provide you with the requested service.
To respond to user inquiries/offer support to users. We may use
your information to respond to your inquiries and solve any
potential issues you might have with the use of our Services.
For other Business Purposes. We may use your information for
other Business Purposes, such as data analysis, identifying usage
trends, determining the effectiveness of our promotional
campaigns, and evaluating and improving our Services,
products, marketing, and your experience. We may use and store
this information in aggregated and anonymized form so that it is
not associated with individual end users and does not include
personal information. We will not use identifiable personal
information without your consent.
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WILL YOUR INFORMATION BE SHARED WITH
ANYONE?
In Short: We only share information with your consent, to
comply with laws, to provide you with services, to protect your
rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us
specific consent to use your personal information for a specific
purpose.
Legitimate Interests: We may process your data when it is
reasonably necessary to achieve our legitimate business
interests.
Performance of a Contract: Where we have entered into a
contract with you, we may process your personal information to
fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we
are legally required to do so in order to comply with applicable
law, governmental requests, a judicial proceeding, court order, or
legal process, such as in response to a court order or a subpoena
(including in response to public authorities to meet national
security or law enforcement requirements).
Vital Interests: We may disclose your information where we
believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person
and illegal activities, or as evidence in litigation in which we are
involved.
More specifically, we may need to process your data or share
your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers.
We may share your data with third party vendors, service
providers, contractors or agents who perform services for us or
on our behalf and require access to such information to do that
work. Examples include: payment processing, data analysis,
email delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking
technology on the Services, which will enable them to collect
data about how you interact with the Services over time. This
information may be used to, among other things, analyze and
track data, determine the popularity of certain content and better
understand online activity. Unless described in this Policy, we
do not share, sell, rent or trade any of your information with
third parties for their promotional purposes.
Business Transfers. We may share or transfer your information
in connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of
our business to another company.
Third-Party Advertisers. We may use third-party advertising
companies to serve ads when you visit the Services. These
companies may use information about your visits to our
Website(s) and other websites that are contained in web cookies
and other tracking technologies in order to provide
advertisements about goods and services of interest to you.
Affiliates. We may share your information with our affiliates, in
which case we will require those affiliates to honor this privacy
policy. Affiliates include our parent company and any
subsidiaries, joint venture partners or other companies that we
control or that are under common control with us.
Business Partners. We may share your information with our
business partners to offer you certain products, services or
promotions.
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DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to access or store information. Specific
information about how we use such technologies and how you
can refuse certain cookies is set out in our Cookie Policy.
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DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing
better service.
This website, mobile application, or Facebook application uses
Google Maps APIs. You may find the Google Maps APIs Terms
of Service here. To better understand Google’s Privacy Policy,
please refer to this link.
By using our Maps API Implementation, you agree to be bound
by Google’s Terms of Service.
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HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using
a social media account, we may have access to certain
information about you.
Our Services offer you the ability to register and login using
your third party social media account details (like your
Facebook or Twitter logins). Where you choose to do this, we
will receive certain profile information about you from your
social media provider. The profile Information we receive may
vary depending on the social media provider concerned, but will
often include your name, e-mail address, friends list, profile
picture as well as other information you choose to make public.
We will use the information we receive only for the purposes
that are described in this privacy policy or that are otherwise
made clear to you on the Services. Please note that we do not
control, and are not responsible for, other uses of your personal
information by your third party social media provider. We
recommend that you review their privacy policy to understand
how they collect, use and share your personal information, and
how you can set your privacy preferences on their sites and
apps.
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HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
fulfill the purposes outlined in this privacy policy unless
otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy policy, unless a
longer retention period is required or permitted by law (such as
tax, accounting or other legal requirements). No purpose in this
policy will require us keeping your personal information for
longer than 1 year.
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize it,
or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will
securely store your personal information and isolate it from any
further processing until deletion is possible.
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HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate technical and organizational
security measures designed to protect the security of any
personal information we process. However, please also
remember that we cannot guarantee that the internet itself is
100% secure. Although we will do our best to protect your
personal information, transmission of personal information to
and from our Services is at your own risk. You should only
access the services within a secure environment.
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DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
children under 18 years of age.
We do not knowingly solicit data from or market to children
under 18 years of age. By using the Services, you represent that
you are at least 18 or that you are the parent or guardian of such
a minor and consent to such minor dependent’s use of the
Services. If we learn that personal information from users less
than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such
data from our records. If you become aware of any data we have
collected from children under age 18, please contact us at
hello@road2resilient.com.
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WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at
any time.
If you are resident in the European Economic Area and you
believe we are unlawfully processing your personal information,
you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/ind
ex_en.htm.
Cookies and similar technologies: Most Web browsers are set to
accept cookies by default. If you prefer, you can usually choose
to set your browser to remove cookies and to reject cookies. If
you choose to remove cookies or reject cookies, this could affect
certain features or services of our Services. To opt-out of
interest-based advertising by advertisers on our Services visit
http://www.aboutads.info/choices/.
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CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track (“DNT”) feature or
setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and
collected. No uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do
not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to
be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that
practice in a revised version of this privacy policy.
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DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the
“Shine The Light” law, permits our users who are California
residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if
any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we
shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to
make such a request, please submit your request in writing to us
using the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with the Services, you have the right to
request removal of unwanted data that you publicly post on the
Services. To request removal of such data, please contact us
using the contact information provided below, and include the
email address associated with your account and a statement that
you reside in California. We will make sure the data is not
publicly displayed on the Services, but please be aware that the
data may not be completely or comprehensively removed from
our systems.
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DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay
compliant with relevant laws.
We may update this privacy policy from time to time. The
updated version will be indicated by an updated “Revised” date
and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy policy,
we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We
encourage you to review this privacy policy frequently to be
informed of how we are protecting your information.
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HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may
email us at hello@road2resilient.com
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the laws of some countries, you may have the right to
request access to the personal information we collect from you,
change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information,
please submit a request form by Clicking Here. We will respond
to your request within 30 days.